CANCELLATIONS ,RETURN & REFUND POLICY

We want you to love the products that you buy from us. In case you have concerns related to your purchase, drop us a mail within 5 days of delivery with details at info@matsyaveda.com

Cancellation, Refunds and Return

An order shall be considered confirmed unless you cancel the order within one day or before Matsyaveda Herbals dispatches the products to you. In order to cancel your order or to change your order, prior to the order being dispatched, you will need to call our customer service number for the same. Please note that once the said order is dispatched to you, the said order can neither be canceled nor changed by you. The return policy is available only for Wrong and Damaged items Received In the case of returns, the product must be unopened and in the same condition as it was dispatched. We shall not be accepting returns of products that are consumed or once opened. If you receive a damaged product, the right product will be delivered to you within 5-6 Business Days or the refund will only be processed post we have received the damaged goods( 3-5 business days).